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 Job Requirements
Title Customer Relationship Manager (Banking)
Role Customer Relationship Manager (Banking)
Category Finance jobs in Spain
Location Gibraltar
Company RecruitGibraltar ,  Vacancies [ - - ] (Posted on Tue 19 August 2014 10:20 am)
Experience 1 to 2 Years
Educational Qualification High School or Equivalent (12th, Intermediate, Jr College)
Skills English spoken & written
Salary - -
Career Level Mid Career (2+ years of experience)
Job Type Permanent
Job Status Full Time
 Customer Relationship Manager (Banking)
Our client a leader in the financial services industry is searching for a Customer Relationship Manager to work within the Customer Relationship team, carrying out daily administrative duties and supporting Client needs whilst building and maintaining Client relationships.

The following tasks are expected to form a significant part of the role:

? Building rapport and maintaining relationships with Clients from the moment the Client is on-boarded until potential termination.
? Assisting Clients with completion of forms and applications for submission to the New Business Committee.
? Presenting applications on behalf of the Client to the New Business Committee.
? Advising Clients of Additional Services on offer and ensuring that internal service areas are well informed of Client needs for set up and business as usual processing.
? Project management from Issuer input.
• Assisting with administration of Client contracts.
? Assisting the Finance team with client invoicing and credit control.
? Assisting the Compliance team with Client information submissions.
? Monitoring and maintaining reports on the status of all current clients to feedback to the business.
? Ensuring all checklists for processes have been completed fully by clients.
? Maintain accurate information in the client filing system.
? Assist with responding to queries from prospective, new and current clients by telephone and email.
? Liaise with all areas of the business including senior management.
? On an ongoing basis assist with creating and improving processes to ensure maximum efficiency.

The role will involve collaborating across various internal departments including Finance, Compliance, Operations and the Business Development teams, and with external parties such as Visa, MasterCard, Processors, Programme Managers, Card Manufacturers and any other third parties.


? 1-2 years in a client facing role in the banking / finance industry
? Relevant experience in the provision of administrative support to management, including working on behalf of management
? Advanced Administrative skills
? Exceptional Organisational skills

Strong preference will be given to locally based candidates .

Salary circa 28k based on experience

To apply please send your CV to and state which role you are interested in.
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