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 Job Requirements
Title ID Verification / Fraud Analyst
Role ID Verification / Fraud Analyst
Category Online Gaming jobs in Spain
Location Gibraltar
Company RecruitGibraltar ,  Vacancies [ - - ] (Posted on Fri 23 May 2014 10:18 am)
Experience 1 to 2 Years
Educational Qualification High School or Equivalent (12th, Intermediate, Jr College)
Skills English spoken & written
Salary - -
Career Level Entry Level (less than 2 years experience)
Job Type Permanent
Job Status Full Time
 ID Verification / Fraud Analyst
RecruitGibraltar are currently helping our client who is a market leading egaming company who has a great opportunity for an ID Verification / Fraud Analyst.
The main purpose is advise and help members complete their Verification for both KYC failed members and members who have had Withdrawals held pending ID. This is achieved by working off various daily reports which contain failed KYC members and Held withdrawals awaiting verification. This role also requires you to get involved very closely with the gaming finance fraud and verification teams.


? Member KYC Verification ? Emails, chat, phone
? Pay Method Verification - Emails, chat, phone, deposits, withdrawals
? Collaborate with other departments on projects as and when required.
? Implement change initiatives and actively promote a positive culture within the Verification team?s operation.

Shifts are up until 9.30pm only

Knowledge, Skills & Experience

You must already live locally

? Customer service, in an online business environment.
? Fraud Prevention Experience
? Age Verification Experience
? Good interpersonal skills are essential for this job. Agents must be able to build rapport with our members to ensure a high quality service.
? IT Skills ? Microsoft office skills especially Excel.
? Settled in Spain / Gibraltar for at least 6 months

Salary 18k - 20k based on experience plus bonus and private healthcare.

To apply please send your CV to and state which role you are interested in.
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