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 Job Requirements
Title Customer Support Executive (Italian)
Role Customer Support Executive (Italian)
Category Customer Services jobs in Spain
Location Gibraltar
Company RecruitGibraltar ,  Vacancies [ - - ] (Posted on Wed 24 July 2013 10:55 am)
Experience 1 to 2 Years
Educational Qualification No preference
Skills English spoken & written
Salary - -
Career Level Entry Level (less than 2 years experience)
Job Type Permanent
Job Status Full Time
 
 Customer Support Executive (Italian)
RecruitGibraltar are currently helping our client who is a market leading egaming company have a great opportunity for a Customer Support Executive who is native Italian. The role is to provide best in class customer service by answering and resolving calls, Live Chat and e-mails and when required, making outbound calls to the highest standards. As Customer Services operates 7 days a week, this role demands flexibility and is required to work shifts.

Your main responsibility is to make our chat rooms a fun and entertaining place to be. You will actively engage with our customers to make sure that everything runs smoothly and everyone enjoys their games. You are an important part in the team, being the first point of contact, welcoming players, running quizzes and chat games and dealing with player questions; whilst all the time creating a sense of ?community? among our customers.

Knowledge, Skills and Experience

? Minimum of 1 year experience in a fast-paced call centre environment
? Fluent in verbal and written Italian and English
? Experience of handling both email, telephone and chat enquiries/activities
? Excellent customer handling skills.
? Excellent oral and written communication skills
? Good PC skills
? Fast and accurate typing

You will already live in the local area.

Salary is ?17k to ?19k dependent on experience plus bonus.

To apply please send your CV to Apply@recruitgibraltar.com
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