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| Job Requirements |
| Title |
Head of CRM - Dublin / London |
| Role |
Head of CRM - Dublin / London |
| Category |
Marketing jobs in Spain
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| Location |
Gibraltar
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| Company |
RecruitGibraltar , Vacancies
[
- - ] (Posted on Wed 14 April 2010 09:09 am) |
| Experience |
No preference |
| Educational Qualification |
No preference |
| Skills |
English spoken & written
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| Salary |
- - |
| Career Level |
Management (Manager/Director of Staff) |
| Job Type |
Permanent
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| Job Status |
Full Time
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| Head of CRM - Dublin / London |
Head of CRM - Dublin / London
Our client requires a proven CRM practitioner with demonstrable track record in improving customer loyalty and optimising customer value.
Key Responsibilities
Ultimately the Head of CRM is the owner of several key metrics Customer conversion funnel from site visit to maturity Churn Cross Sell to/from other businesses/channels Customer Profitability Reactivation
Requirements / Skills
The right person for this role will have a proven track record in best practise CRM delivery in a high-volume, high-tempo ecommerce business Recruiting and developing high-performance teams CRM infrastructure commissioning and project management Balancing CRM theory with pragmatic and commercially astute actions Innovating to drive commercial performance Driving step-change change in a multi-stakeholder environment Contributing to a dynamic and progressive culture Using customer empathy and empirical analysis to improve strategic and tactical decision-making
Salary is €90k - €120k
Contact +350 200 77900 or register your CV at http://www.RecruitGibraltar.com or http://www.RecruitGibraltar.com/jobs-in-gibraltar.asp
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